Terms & Conditions
These Terms govern your use of the ExamNet website and mobile app (“Service”). By accessing or using the Service, you agree to these Terms.
1. Accounts
- You must provide accurate information when creating an account.
- Keep your login credentials confidential and notify us of any unauthorized use.
- If you are a parent or school creating accounts for learners, you are responsible for obtaining appropriate consent and supervising use.
2. Acceptable use
- Use the Service for lawful educational purposes only.
- Do not interfere with or disrupt the Service, attempt to access data you are not authorized to access, or reverse engineer the platform.
- Do not upload content that is illegal, harmful, or infringes intellectual property rights.
3. Learning content
ExamNet provides NECTA-aligned practice, explanations, and visual aids. We strive for accuracy but do not guarantee that all content is error-free. If you find issues, please report them.
4. Bilingual experience
The Service offers English and Swahili interfaces. Some content or labels may appear in one language depending on availability.
5. AI-powered features
AI insights and upcoming AI Chat Tutor provide recommendations and explanations. These are advisory only; users should verify understanding with teachers or curriculum materials.
6. Payments
If we offer paid plans, payments are processed by third-party providers. Fees, billing cycles, and refund terms (if any) will be shown at checkout. We do not store full payment credentials.
7. Privacy
Your use of the Service is also governed by our Privacy Policy.
8. Intellectual property
All platform content, trademarks, and code are owned by ExamNet or its licensors. You receive a limited, non-transferable license to use the Service for personal or school-authorized educational purposes.
9. Third-party services
We may integrate analytics, messaging, and payment services. Their use is subject to their own terms and privacy practices.
10. Suspension and termination
We may suspend or terminate access for violation of these Terms, legal requirements, or to protect users and the platform.
11. Disclaimer
The Service is provided “as is” and “as available.” We disclaim warranties to the fullest extent permitted by law.
12. Limitation of liability
To the extent permitted by law, ExamNet is not liable for indirect, incidental, or consequential damages arising from use of the Service. Our aggregate liability is limited to the amount you paid for the Service in the six months preceding the claim (if any).
13. Changes to these Terms
We may update these Terms. Continued use after changes take effect constitutes acceptance. If changes are material, we will attempt to provide notice.
14. Governing law
These Terms are governed by the laws of Tanzania. Disputes will be handled by competent courts in Tanzania, unless otherwise required by local law.
15. Contact
Email: support@examnet.net